User Data Deletion

This page explains how businesses and authorized users can request deletion of data processed through MECMISR Business Messaging, including connected WhatsApp Business and workspace data.

Effective date: 22 August 2026

MECMISR Business Messaging provides businesses and authorized users with a process to request deletion of data associated with their account, workspace, and connected messaging services.

How to Request Deletion

Send an email to info@mecmisr.com with the subject MECMISR Business Messaging Data Deletion Request.

Please include the business or organization name, account email, and sufficient information to identify the relevant workspace or connected WhatsApp Business Account. Do not send passwords, access tokens, or other credentials.

What We May Delete

Subject to verification and applicable legal obligations, deletion may include account profile information, organization workspace data, WhatsApp Business connection information, contacts, conversation records, message data, stored media references, automation configuration, and related application data.

Verification

We may verify that the requester is authorized to act for the relevant account or organization before processing a deletion request.

Retention Exceptions

Some records may be retained where required for legal, regulatory, security, fraud-prevention, billing, audit, or dispute-resolution purposes. Data controlled independently by Meta or WhatsApp must be managed according to their respective policies and account controls.

Disconnecting WhatsApp

Disconnecting a WhatsApp Business Account from MECMISR Business Messaging does not automatically delete all historical application data. A deletion request may still be submitted using the process above.

Contact

For privacy or deletion questions, contact info@mecmisr.com.

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